Professional Collections Retail Spain (d/m/f/x)

10115 Berlin - Mitte
12.05.2024
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Beschreibung

✅ Professional Collections Retail Spain (d/m/f/x)

✅ Mercedes-Benz Bank Service Center GmbH

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◼ Vollständige Infos zu diesem Job und zu Mercedes-Benz Bank Service Center GmbH unter folgendem Link

https://apply.jobsier.co/flsbRnj

(kopieren Sie den Link einfach in die URL Zeile Ihres Browsers)

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Life is always about becoming… Becoming means going on a journey to be the best version of our future selves. While we discover new things, we will face challenges, master them and grow beyond our individual limits.

Apply for a job at Mercedes-Benz and find your individual role and workspace to unleash your talents to the fullest. Empowered by visionary colleagues who share the same pioneering spirit. Joining us means becoming part of a global team that aims to build the most desirable cars in the world. Together for excellence.

Job-ID: MER00036PJ
The Mercedes-Benz Group AG is one of the most successful automotive companies in the world. Together with Mercedes-Benz AG, the vehicle manufacturer is one of the largest providers of premium and luxury cars and vans. As a subsidiary of Mercedes-Benz Bank AG, Mercedes-Benz Bank Service Center in Berlin is responsible for the whole commercial business around financial services for Mercedes-Benz vehicles. Fairness, openness and integrity are central elements of our corporate culture. We offer our customers and dealers a premium service in leasing, financing and insurance products: competent, fast and flexible! An international team of over 600 people located right at Berlin Alexanderplatz is waiting to meet you. Come and join us, and become part of an open-minded and committed team at one of the best employers in Berlin-Brandenburg! Collections is a vital part of our overall leasing and financing operation. By driving down unpaid invoices at an early stage by opening up a direct dialogue with our customers for finding sustainable solutions, we can allow them to minimize the financial consequences of their delinquencies and ultimately, to keep their vehicles on the road. To establish and maintain such a direct dialogue and to subsequently find and offer the most optimal sustainable solutions requires great skill. By that, collections is an ideal growth path for those already excelling in a customer service environments and having a strong drive to further improve their conversation and negotiation skills. Within a team of passionate, talented and driven professionals, you take on the challenge to deal with customers being delinquent on their lease(s) in the most optimal and sustainable fashion. Together with your colleagues, you yourselves organize every day in a highly self-sufficient way. We frequently realign between the priorities and needs that appear during the week. As we are a multinational and multilingual department, our department language is English. You will master these tasks:
● Reaching out to delinquent customers using telephone and email
● Finding the most optimal way to convey the message and persuading the customer by applying your conversation and negotiation skills and innovative approach
● Conduct extensive research both online and through the optical archive to find contact numbers and email addresses of clients that cannot be reached
● Designate and optimize conversation strategies to identify and cope with different customer attitudes
● Continuously endeavor to improve your contact and persuasion strategies by giving and receiving peer-feedback and listening back to ..... komplette Job Beschreibung im unteren Link

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⭐ Alle Infos zur Bewerbung finden Sie unter folgendem Link ⭐

https://apply.jobsier.co/flsbRnj

(kopieren Sie den Link einfach in die URL Zeile Ihres Browsers)

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